• Service Desk Contact

Mail: support.cip@rne.eu
For telephone enquiries please call: +43 1 907 6272 25

If you need support with accessing the system or wish to become an internal user of CIP, please contact our Service Desk. Tickets sent by e-mail in English are registered and handled on all weekdays, regardless of holidays or vacation periods, with a guaranteed response time. Telephone support is offered during office hours from 09:00 to 16:00.

Service Desk
opening hours on working days:

Monday – Thursday: 09:00 – 16:00
Fridays: 09:00 – 15:00