IT Service Desk

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Customer Information Platform (CIP):

support.cip@rne.eu

If you need support with accessing the system or wish to become an internal user of CIP, please contact our Service Desk.

Tickets sent by e-mail in English are registered and handled on all weekdays, regardless of holidays or vacation periods, with a guaranteed response time. Telephone support is offered during office hours from 09:00 to 16:00.



For telephone enquiries please call:

+43 1 907 62 72 25

Service Desk opening hours on working days:
Monday - Thursday:     
09:00 - 16:00
Fridays: 09:00 - 15:00